Return Policy
- Do you have a return policy service? Can I return my product after purchasing my product.
- Yes! We have a very simple return policy with a simple return under which you can return the product received by you in a damaged or defective condition from the business partner / seller. In the case of categories, the DTH accessories return policy also applicable if the product any mismatched.
- There is a 24 working hours return policy, which means that you can request a return of the product within 24 working hours of receiving the product. For this, you can contact our toll free number. In addition, the returned product will be delivered within a maximum of 10 working days from the delivery date.
- Whether the returned product is defective and / or damaged. If the returned product is not defective or damaged, the customer will be informed of the same.
- Are there specific conditions under which the product returns/replacements/exchange may be rejected?
How do I return my product?
It is very simple; Within 24 working hours of receiving the product, you can share information to our customer service numbers 9117729379 (10.00 am to 6.00 pm / 7 pm).
Do I need to return the product to its original box / packaging?
Yes, it is very important that the product be delivered in original with the original packaging,manufacturer tag, including the box, (including any free or complimentary items)
please contact-us.
Do I have to pay a fee for the return?
We do not charge extra for any kind of returns.
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For any Support. You can simply mail your queries/requirements to our help desk. support@mydthstore.com (call us on 9117729379 )
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